Lacie Databank Manuel d'utilisateur télécharger pdf (Page 27)

7. Troubleshooting

page 27

LaCie Data Bank Hi-Speed USB 2.0

User’s Manual

The Problem

The drive is not

recognized by the

computer.

Questions to Ask

Is there an icon for the drive in

My Computer?

Does your computer’s

configuration meet the minimum

system requirements for use with

this drive?

Did you follow the correct

installation steps for the specific

interface and operating system.

Are both ends of the USB cables

firmly attached?

Is the drive’s Activity LED lit?

Possible Solutions

Go into My Computer and look for an icon and drive letter

assigned to the LaCie drive. If the drive does not appear,

follow the rest of the Troubleshooting tips to isolate the

problem.

Check section 2.1. Minimum System Requir

ements – 2.1.1.

Windows Users for more information.

Review the installation steps under 3.1. Connecting The

Drive To Your Computer.

Check both ends of the USB cables and make sure that they

are fully seated in their respective ports. Try disconnecting

the cables, waiting 10 seconds, and then reconnecting them.

If the drive is still not recognized, restart your computer and

try again.

If both ends of the USB cable are firmly attached and the

drive’s Activity LED (for the exact location of the LED, see

section 2.2.2. V

iews Of The Drive) does not appear, try

using the optional USB Power Sharing Cable (3.2.

Connecting The Optional Power Sharing Cable).(sold separately)

7.1. Windows Users

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Lacie Databank Manuel d'utilisateur Page 27

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